Home Local Maryland Government Announcement Originally published July 07, 2012

Baltimore Gas and Electric Company Nears Completion of Restoration; Approximately 650 Customers Remain Without Power as a Result of Historic Derecho Event

BGE also approaching the completion of power restoration for customers impacted by last week’s dual thunderstorms and extreme hot temperatures

Company also responding to more than 7,500 new heat-related outages that occurred today

New round of storms forecasted for tonight and tomorrow; customers are urged to make preparations in advance of likely new weather-related power outages

Baltimore Gas and Electric Company (BGE) today announced that restoration of power to the approximate 650 customers still without electricity a result of last Friday’s historic and severe weather system is nearly complete. Subsequent to the violent weather system, known as a “derecho,” the company has experienced approximately 100,000 additional power outages due to two thunderstorms and extremely high temperatures. In total, BGE has experienced nearly 738,000 power outages since last Friday, which approaches the 756,016 power outages BGE experienced during Hurricane Irene in 2011.

“BGE is approaching full restoration of electric service to its customers who were affected by the derecho which struck our central Maryland service territory,” said Jeannette M. Mills, vice president and chief customer officer for BGE. “It is essential that customers, who are still without power and have immediate neighbors who lost power and now have it restored, contact BGE at 1-877-778-2222 to let us know they are still without electric service. In such an instance, it is likely that while BGE restored service to a main feeder line, an unrelated secondary problem, likely at the customer’s residence, may still need to be addressed. We sincerely thank all BGE customers for their patience and understanding as we have worked around-the-clock to restore electricity as safely and quickly as possible.”

In many cases, crews arrive at a location only to encounter significantly more damage than previously reported. Often, hidden issues, such as damage to an electrical line that serves a single customer or small group of customers, are identified after repairs have been made to a feeder or piece of electrical equipment resulting in service restoration. In such instances, the company must return to make the secondary repair and restoration.

While the company also is responding to new outages resulting from today’s extreme temperatures, priority is given to the larger customer outages and customers who have been without power the longest.

BGE is monitoring the weather forecast for the potential of severe weather, and with it, additional thunderstorm activity forecasted for tonight and Sunday. Customers are urged to prepare now for the possibility of new, weather-related outages throughout the remainder of the weekend.

Customers are also asked to take safety precautions as extreme temperatures are expected to continue throughout the region for the remainder of the weekend. Any customer without power should consider visiting one of the several cooling centers located throughout the state. More information regarding specific locations is available on the Maryland Emergency Management Agency’s (MEMA) website and on In addition, customers should check on any neighbors who do not have power, especially the elderly, families with infants and children and people with chronic medical conditions, which make them more susceptible to heat stress. In these cases, customers are urged to call 211 or 311 to report non-medical emergencies.

As a reminder, BGE customers who may be elderly, handicapped or dependent on electricity for medical equipment, should always have alternate arrangements in place should they experience an extended power outage. Customers using a generator should follow manufacturer instructions and be sure to locate generators in well-ventilated areas.

Just as BGE is preparing for the possibility of additional severe weather throughout the remainder of the weekend, it urges customers to prepare themselves and their families for the possibility of power interruptions and help to ensure their safety by keeping the following item readily available:

Flashlights – not candles

Fresh batteries

Battery-operated clock radio

Corded telephone

Fully charged cell phone

Non-perishable food

Customers also should consider filling the fuel tanks of their vehicles in the event a power outage affects service to neighborhood has stations. Customers who rely on well water should fill a bathtub with water in advance of severe weather.

BGE remains committed to updating its website with the general locations
of the daily restoration work. For further details regarding BGE’s restoration progress, as well as more information on heat safety and storm preparation, visit, Twitter, YouTube, Facebook and Flickr.

BGE, headquartered in Baltimore, is Maryland’s largest gas and electric utility, delivering power to more than 1.2 million electric customers and more than 650,000 natural gas customers in central Maryland. The company’s approximately 3,400 employees are committed to the safe and reliable delivery of gas and electricity, as well as enhanced energy management, conservation, environmental stewardship and community assistance. BGE is a subsidiary of Exelon Corporation (NYSE: EXC), the nation’s leading competitive energy provider with approximately $33 billion in annual revenues. Like us on Facebook
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