Home Local Maryland Government Announcement Originally published June 06, 2013

BGE Monitoring Path of Tropical Storm Andrea and Preparing for Forecasted Heavy Rain Beginning This Evening

BGE Monitoring Path of Tropical Storm Andrea and Preparing for Forecasted Heavy Rain Beginning This Evening
Customers are reminded that they may report power outages < mobile phones and devices through company’s new mobile website at < by calling 877.778.2222


BALTIMOREJune 6, 2013 – Baltimore Gas and Electric Company (BGE) <>  today announced that it is closely monitoring the current path of Tropical Storm Andrea and preparing for potential power outages that could result from the forecasted heavy rain, which began to impact BGE’s central Maryland service area this evening. As a reminder, customers may report power outages <>  from mobile phones and devices through the company’s mobile website at<>  or by calling 877.778.2222.  An enhanced power outage map < also available through the mobile and full websites, and provides the general location and status of current electric power outages in BGE’s service area. Customers can view affected area(s), the number of customers affected by an outage, estimated time of restoration, if available, and the status of the field crew assigned to repair the issue. 

“Just as BGE is preparing field crews and employees to respond to potential power outages resulting from the forecasted heavy rain from Tropical Storm Andrea, the company reminds its customers to take the time now to make preparations for their families in the event they experience a weather-related power outage,” said Carol Dodson, vice president and chief customer officer for BGE. “We appreciate our customers’ efforts to prepare in advance for adverse weather and to assist BGE in identifying and reporting outages and downed wires through our recently introduced mobile website at or our automated phone system at 877.778.2222.” 

 As a reminder, BGE customers who may be elderly, disabled or dependent on electricity for medical or life-sustaining equipment (Customers with Special Needs <> ), should always have alternate arrangements in place should they experience an extended power outage. 

BGE encourages its customers and employees to proactively prepare for severe weather and the possibility of power outages and to take steps to ensure the safety of their families and property during service interruptions by taking the following steps:

·      Stay informed – Be aware of changing weather conditions and plan ahead. Have a battery-powered radio with a weather band so you can hear emergency information when the power is out.

·      Make a plan – Discuss and document an emergency plan with those in your care. Develop a family emergency plan that includes alternative arrangements should the need arise to leave your home. Make provisions for special needs of any family member such as the elderly, disabled, medically affected or infants. If you are dependent on electric-powered medical equipment, you are encouraged to seek alternate arrangements in the event that your electric service is interrupted.

·      Make a list of emergency phone numbers (including 877.778.2222 to report an outage or a downed wire to BGE) and keep a personal telephone book and one corded phone or a cell phone on hand. 

·      Build an emergency kit – Keep enough emergency supplies on hand for you and those in your care. Remember supplies for children, those with special needs and pets. Keep the following items readily available: 

o   Flashlights – not candles 

o   Fresh batteries 

o   Battery-operated clock radio 

o   Corded telephone 

o   Fully charged cell phone 

o   Non-perishable foods 

o   Water – one gallon of water per person per day for at least three days for drinking and sanitation

o   First aid kit

o   Local maps

o   Blankets

Customers also should consider filling the fuel tanks of their vehicles in the event a power outage affects service to neighborhood gas stations. For customers who rely on well water, filling a bathtub with water in advance of severe weather is strongly encouraged. 

In instances of heavy rain, BGE prepares for the potential of not only outages relating to overhead power lines, but also outages caused by flooding in cases where water enters gas and electric meters. Customers are urged to consider the following safety tips:
·      Proceed with care if you have experienced flooding in your basement and or other areas of your home

·      Do not enter a room with standing water, particularly if the water covers electrical outlets or electrical cords that are plugged into outlets

·      Ensure the electrical system is shut off before entering a flooded room or basement

·      Do not attempt to shut off your electrical system if you have to stand in water or on a wet floor to do so

·      If you experienced flooding, do not turn on any lights or appliances without having a comprehensive inspection performed by a licensed electrician and also by a registered plumber with a gasfitter's license for gas appliances

In addition to monitoring current and approaching weather conditions that could result in service interruptions, BGE regularly conducts emergency training drills during which all aspects of storm-related service restoration are tested. BGE’s most recent drill occurred in May of this year and involved a detailed review of BGE’s Electric Delivery Emergency Response Plan to ensure that storm response procedures are up-to-date and in line with industry standards. 
Customers can find information on preparing for natural disasters and other emergency events at<> , as well as storm preparation information and restoration progress via BGE’s social media sites on Twitter <>  and Facebook <!/pages/Baltimore-MD/MyBGE/114351251909317> .