More than 20,000 customers restored since second snowstorm hit Tuesday evening but new outages continue to occur
BALTIMORE, Feb. 10, 2010 – Baltimore Gas and Electric Company (BGE), a subsidiary of Constellation Energy (NYSE: CEG), today announced it is making every effort to restore electric service to customers, but extremely challenging and unsafe driving conditions, including whiteout conditions in some instances, are significantly impacting BGE’s ability to respond to reported outages.
“We continue to respond to public safety outages including reports of downed wires, but each and every call presents unique challenges and we are evaluating each outage report on a case-by-case basis,” said A. Christopher Burton, senior vice president of gas and electric operations and planning for BGE. “While state and local road crews are doing a yeoman’s job of addressing road conditions, there are many roads which are simply impassable at this time. BGE has the necessary equipment and people in place along with the desire to restore power as quickly and safely as possible. However, the heavy, blowing snow has made driving conditions extremely treacherous and places our employees at great risk. Rest assured, once conditions improve later this afternoon, we will be on the streets in force, aggressively working to restore power to all of our customers affected by this historic weather. We thank our customers for their patience and understanding.”
To assist customers in managing extended outages, BGE reminds customers to keep the following items readily available:
* Flashlights – not candles
* Fresh batteries
* Battery operated clock radio
* Corded telephone
* Fully charged cell phone
* Non-perishable foods
Customers also should consider filling the fuel tanks of their vehicles in the event a power outage affects service to neighborhood gas stations. For our customers who rely on well water, filling a bathtub with water in advance of severe weather is strongly encouraged. Customers using a generator or space heater should follow manufacturer instructions and be sure to locate generators in well-ventilated areas.
Additionally, customers with special needs such as those who may be elderly, handicapped or dependent on electricity for medical equipment, should have alternate arrangements in place should they experience an extended power outage. BGE's restoration priorities are public safety issues and critical facilities, such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest.
Customers are reminded to always stay clear of downed wires and to call BGE at 1-877-778-2222 to report downed wires, power outages or any unsafe condition involving gas or electric delivery. For more information about BGE storm preparation and how customers can protect their families and property, go to www.bge.com <http://www.bge.com> .
In addition to monitoring current and approaching weather conditions which could result in service interruptions, BGE regularly conducts emergency training drills during which all aspects of storm related service restoration are tested. BGE also reviews its Electric Delivery Emergency Response Plan to ensure that storm response procedures are up-to-date and in line with industry standards.
BGE, www.bge.com <file:///C:\Documents%20and%20Settings\e48945\Local%20Settings\Temporary%20Internet%20Files\OLK9A\www.bge.com> , headquartered in Baltimore, is Maryland’s largest gas and electric utility, delivering power to more than 1.2 million electric customers and more than 640,000 natural gas customers in Central Maryland. The company’s approximately 3,000 employees are committed to the safe and reliable delivery of gas and electricity, as well as enhanced energy management, conservation, environmental stewardship and community assistance. BGE is a wholly-owned subsidiary of Constellation Energy, www.constellation.com <file:///C:\Documents%20and%20Settings\e48945\Local%20Settings\Temporary%20Internet%20Files\OLK9A\www.constellation.com> , a FORTUNE 500 company also headquartered in Baltimore with subsidiaries that generate, sell and provide other energy-related services to customers throughout North America.