BGE Prepares for Significant Winter Storm; Encourages Customers to Prepare Families and Homes In Advance
As a reminder, BGE recently launched a new mobile website and an enhanced outage map <http://outagemap.bge.com/> , where customers can report outages <https://secure.bge.com/Forms/
FOR IMMEDIATE RELEASE
Customers reminded they may now report power outages <https://secure.bge.com/Forms/
BGE is initially requesting up to 500 out-of-state utility workers through the mutual assistance networks
It is important to note that customers may now report power outages <https://secure.bge.com/Forms/
“While the forecast for Monday and Tuesday remains mild, we expect conditions to drastically change with the approaching winter storm that will likely impact BGE’s service area on Wednesday and Thursday,” said Jeannette M. Mills, vice president and chief customer officer for BGE. “Heavy, wet snow combined with high wind and wind gusts can weaken trees, bringing whole trees and tree limbs down onto power lines and other electric delivery equipment, and cause outages. The safety of our employees and customers is our top priority, and in periods of sustained high wind, it may be unsafe to operate bucket trucks. Customers should prepare for the possibility of extended power outages in the event that the snowfall causes treacherous road conditions, which may delay crew travel and restoration times. We appreciate our customers’ efforts to prepare in advance for adverse weather and to assist BGE in identifying and reporting outages and downed wires through our recently introduced mobile website at bge.com or our automated phone system at 877.778.2222.”
As a reminder, BGE customers who may be elderly, disabled or dependent on electricity for medical or life-sustaining equipment (Customers with Special Needs <http://www.bge.com/
· Stay informed – Be aware of changing weather conditions and plan ahead. Have a battery-powered radio with a weather band so you can hear emergency information when the power is out.
· Make a plan – Discuss and document an emergency plan with those in your care. Develop a family emergency plan that includes alternative arrangements should the need arise to leave your home. Make provisions for special needs of any family member such as the elderly, disabled, medically affected or infants. If you are dependent on electric-powered medical equipment, you are encouraged to seek alternate arrangements in the event that your electric service is interrupted.
· Make a list of emergency phone numbers (including 877.778.2222 to report an outage or a downed wire to BGE) and keep a personal telephone book and one corded phone or a cell phone on hand.
· Build an emergency kit – Keep enough emergency supplies on hand for you and those in your care. Remember supplies for children, those with special needs and pets.
· Keep the following items readily available:
o Flashlights – not candles
o Fresh batteries
o Battery-operated clock radio
o Corded telephone
o Fully charged cell phone
o Non-perishable foods
o Water – one gallon of water per person per day for at least three days for drinking and sanitation
o First aid kit
o Local maps
Customers also should consider filling the fuel tanks of their vehicles in the event a power outage affects service to neighborhood gas stations. For customers who rely on well water, filling a bathtub with water in advance of severe weather is strongly encouraged.
In addition to monitoring current and approaching weather conditions that could result in service interruptions, BGE regularly conducts emergency training drills during which all aspects of storm-related service restoration are tested. BGE’s most recent drill occurred last October, and involved a detailed review of BGE’s Electric Delivery Emergency Response Plan to ensure that storm response procedures are up-to-date and in line with industry standards.
Customers can find information on preparing for natural disasters and other emergency events at bge.com <http://www.bge.com/