AP Photo/Patrick Semansky-In this Feb. 26, 2014 photo, Jacki and David Manley pose with their son Tyndale, age 2, in their home in Keedysville, Md. Jacki Manley has been trying […]
AP Photo/Patrick Semansky-In this Feb. 26, 2014 photo, Jacki and David Manley pose with their son Tyndale, age 2, in their home in Keedysville, Md. Jacki Manley has been trying since mid-December to enroll in a health plan through Marylands health exchange. With a child who is almost 3 and another who is 5 months, the 20 minutes the stay-at-home mom can spare on hold have not been enough. She estimates she has reached someone at the Maryland call center three out of about a dozen times she has called, but then she gets passed between different people and cannot get definitive answers to her questions.