BALTIMORE– Baltimore Gas and Electric Company (BGE) has been closely monitoring the advance of severe thunderstorms forecasted to impact the mid-Atlantic region this afternoon. BGE mobilized field and support personnel who are prepared to respond to potential service interruptions caused by the possibility of scattered lightning and high wind gusts that can bring trees and tree limbs down onto power lines and other equipment.
All customers, including those with smart meters, should report service interruptions to BGE. Customers should visit bge.com/alerts to choose how to receive information, via text, email or phone, regarding when power is out in their area, when service is expected to be restored, and when power is restored. Text “ADDOUTAGE” to MYBGE (69243) to enroll in our two-way texting program to report outages and check the status of outages. Power outages can also be reported by calling 1.877.778.2222 or online at BGE.com and through mobile devices.
Customers can find information on preparing for severe weather and other emergency events at the storm center on BGE.com, as well as storm preparation information and restoration progress via BGE’s social media sites Twitter and Facebook. Visit BGE’s enhanced outage map at bge.com/outagemap for information on general locations of outages in BGE’s service territory.
BGE’s restoration priorities are public safety and critical care facilities, such as 911 centers, hospitals and pumping stations. Then restoration is generally scheduled so that the greatest number of customers can be restored as quickly and as safely as possible. However, in cases of extended power outages, consideration is also given to customers who have been without service for the longest. Clearing tree debris and safety limitations on the use of bucket trucks during periods of high sustained winds can be factors in restoration progress.
In instances of long periods of heavy rain, BGE prepares for the very real potential of not only outages relating to overhead power lines, but also outages caused by flooding in cases where water enters gas and electric meters. In cases where flooding affects equipment after the meter, customers are responsible for all wiring, piping, appliances, breaker boxes and any other gas or electric-related equipment or service inside the home or business.
Please remember the following safety tips:
- Customers requiring refrigeration for medication or electricity for medical equipment should always have alternate arrangements in place in the event of an extended power outage.
- Customers with landlines should keep a corded phone handy to report outages if their cell phone loses power.
- Proceed with care if you have experienced flooding in your basement and/or other areas of your home.
- Do not enter a room with standing water, particularly if the water covers electrical outlets or electrical cords that are plugged into outlets.
- Ensure the electrical system is turned off before entering a flooded room or basement.
- Do not attempt to shut off your electrical system if you have to stand in water or on a wet floor to do so.
If you experience flooding, do not turn on any lights or appliances without having a comprehensive inspection performed by a licensed electrician and also by a registered plumber with a gasfitter’s license for gas appliances.