BGE Teams Up with the Mayor’s Office of Human Services Community Action Partnership to Support the Office of Home Energy Programs Energy Assistance Week

Limited income customers are encouraged to attend and speak with representatives from BGE, the Maryland Office of Home Energy Programs, the Baltimore City Community Action Partnership and the Mayor’s Office of Human Services

BALTIMORE (July 1, 2014) – In an effort to help eligible, limited income customers apply for energy assistance grants, Baltimore Gas and Electric Company (BGE) has teamed up with the Mayor’s Office of Human Services and the Baltimore Community Action Partnership to support the Office of Home Energy Programs’ Energy Assistance week. Running today, July, 1 through Thursday, July 3, limited income customers are encouraged to attend the event at Morgan State University, located at 1700 E. Cold Spring Lane, Baltimore, Md. 21251. From 9 a.m. to 3 p.m. each day, representatives will be available to assist customers in the University’s Student Center in the Calvin and Tina Tyler Ballroom. The first 600 households who apply will be served each day. All Baltimore City energy assistance offices will be closed until Monday, July 7 as customers are directed to attend Energy Assistance Week at Morgan State.

“We encourage limited income customers who may need energy assistance to attend the Energy Assistance Week and speak with representatives who can help them apply for the funding that will directly help them with their energy bills,” said Carol Dodson, vice president and chief customer officer, BGE. “It is extremely important that customers reach out to BGE before finding themselves in a crisis, so that we can work together in helping them manage their energy needs. The grants available to customers can help address past-due amounts as well as future payments.”

If a customer’s total household income (from all residents 18 and over) in the most recent month is less than or equal to the amount below, they may be eligible for energy assistance and help with energy bills. Customers do not need to have a turn-off notice to apply for energy assistance. The income eligibility requirements listed below are effective July 1, 2014 through June 30, 2015.

Household Size                     Maximum Monthly Gross Income

1                                  $1,702

2                                  $2,294

3                                  $2,886

4                                  $3,478

5                                  $4,070

6                                  $4,662

For each additional person in the household, add $592.

Eligible applicants must have an existing BGE account or be in the process of applying for a new account. Customers applying for energy assistance should bring a copy of each of the following with them for processing:

  • Government-issued photo identification
  • Proof of residence (lease, rent book, mortgage statement)
  • Copies of Social Security Cards for all household members, including children
  • Proof of all of your household’s total gross income for the last 30 days (from all sources of income)
  • The name of your home energy supplier and account number
  • A copy of your most recent utility bill

While energy assistance events are held periodically throughout the year, qualifying customers can apply for grants at any OHEP office during normal business hours. Additionally, customers who need aid beyond the OHEP grant may contact the Fuel Fund of Maryland as well as other community based organizations. For more information on state income guidelines and for information on where and how to apply for assistance, visit the Maryland Office of Home Energy Programs (OHEP) website, or call 800-352-1446. Residents of Baltimore City should call 410-396-5555.

Additional Resources for Customers:

Community Resource Guide (informally known as The Purple Book) – A collection of resources and information about assistance programs of all kinds – federal, state and local; as well as programs from BGE and non-profit providers. The Guide is available in English and Spanish.

Electric Universal Service Program (EUSP) and Maryland Energy Assistance Program (MEAP) – EUSP is a state program that helps qualifying limited-income customers pay the electric portion of their bills. MEAP provides a grant for qualifying limited-income customers regardless of their heating source. Customers may apply for either or both programs anytime during the year. The programs provide bill payment assistance and resolution of past utility debts. Call 800-352-1446 for information. EUSP and MEAP applications and brochures can be downloaded from the Maryland Office of Home Energy Programs (OHEP) website.

Utility Service Protection Program (USPP) – Customers who enroll in either EUSP or MEAP are eligible to enroll in the Utility Service Protection Program. USPP provides a means for limited-income customers who qualify and comply with the payment terms of the USPP agreement to protect their utility service.  Call 800.352.1446 for information about the USPP, or visit the Maryland Office of Home Energy Programs (OHEP) website.

BGE Smart Energy Savers Program® – BGE offers a host of empowering choices to help customers conserve energy, save money and protect the environment.

Weatherization Assistance Program (WAP) – If you qualify for EUSP or MEAP, you may also be eligible to receive weatherization services through the Weatherization Assistance Program. Ask about weatherization when you apply for your energy assistance grant or contact your local weatherization office, at 800-638-7781, or visit them online: Maryland Weatherization Assistance Program.

Fuel Fund of Maryland – BGE works with the Fuel Fund of Maryland to make bill assistance available to eligible households. BGE provides customer-funded matching credits for customers who apply for and receive help from the Fuel Fund. For more information, including where to apply, call the Fuel Fund at 410-821-3022, or visit them online: Fuel Fund of Maryland.

2-1-1 Maryland – 2-1-1 Maryland, operated by the United Way of Central Maryland, provides a link to community health and human service resources statewide 24 hours a day, 7 days a week, in over 150 languages. Dial 2-1-1 to find assistance when you or someone you know needs help, from child care, jobs, health care, and insurance — to emergency services to help you in times of disaster or crisis.

Customers should never wait until they are in trouble to seek assistance. For information on financial and billing assistance, BGE customers are also encouraged to enroll in the utility’s Budget Billing program which spreads payments out over a 12-month period so customers aren’t as affected by seasonal increases in usage.

For more information about the OHEP Energy Assistance Week, visit the Baltimore City Community Action, or call 410.396.5555.