Congresswoman Eleanor Holmes Norton (D-D.C.) recently sent a letter to U.S. Secret Service Director Mark Sullivan after hearing complaints at “Norton in Your Neighborhood” community meetings about inconveniences when the Secret Service secures a facility or neighborhood.

“As a member of the House Committee on Homeland Security, I fully understand that security concerns necessitate that the Secret Service take certain actions in our city,” Norton said in the letter. “However, I am writing to urge that, whenever possible, some advance notice of the closure of a facility be given without, of course, indicating the reason. For businesses, every effort should be made to afford some customer access if possible.”

Norton has worked closely with federal officials since the Sept. 11 attacks on New York and the District to ensure the city remains accessible for residents and visitors without compromising security.