When someone experiences burnout, everything from productivity to finances and emotional health can be negatively impacted. (Photo by Unsplash/Nubelson Fernandes)

By Megan Sayles,
AFRO Business Writer,
Report for America Corps Member,
msayles@afro.com

We’ve all heard the age-old saying that “hard work pays off.”  But, sometimes, working too hard can do more harm than good.

“Burnout” is a form of work-related stress in which an individual experiences physical, emotional or mental exhaustion caused by their job’s demands. It can also make workers feel distanced from their jobs and engender negative feelings about them, according to the World Health Organization. 

Although it cannot be medically diagnosed, burnout can lead people to lose their sense of self and feel as if they are not accomplishing enough. Since the arrival of the COVID-19 pandemic, the American Psychological Association found that the risk of burnout has increased for workers due to extra stress, increased household demands and longer working hours. 

This makes it even more important for people to know the signs of burnout and the strategies to combat it. 

Natasha Charles is the founder and CEO of Intuitive Coaching with Natasha Charles, a comprehensive life coaching and consulting firm. She created the business after gaining 20 years in senior administration roles. 

Charles was motivated to open the firm in 2018 out of a desire to create a business focused on inspiring continuous improvement. There, she works with individuals and executives to create lives that they love and offers them personalized solutions to address critical work and business challenges. 

“It’s really about thinking about you, the person, and all that you are,” Charles said. “People tend to be very focused on one aspect of their life, and a lot of times, it’s about their career, so it’s really about making space for all of your goals and all of your dreams.” 

When someone experiences burnout, Charles said they could be actively doing their job while simultaneously worrying about their other responsibilities and priorities, whether personal or work-related. She also stressed that burnout can be experienced no matter what profession you are in and what you are being paid. 

Aside from the physical and mental impacts of stress, burnout can impact finances if it causes an employee to take extended periods of time off or miss work, according to Charles. It can also reduce their productivity. 

In the beginning of 2022, the term “quiet quitting” emerged, and for some, it’s being used as a method to avoid burnout. It involves individuals meeting the minimum requirements of their job descriptions, investing no extra time or effort than what is mandatory. 

For Charles, quiet quitting is a signal that a person is not fulfilled by their job and may need to think about changing workplaces or careers. 

“I get that people are not always able to up and quit, and it can take time to find what that next role is,” Charles said. “I would come from a space of encouraging the person to start thinking about what that is. What is it that you ultimately desire to be doing in your life and seeing your work?” 

One of the most important steps in reducing and preventing burnout is educating yourself about the syndrome, so you can be aware of the warning signs, according to Charles. She also said it was crucial for employers to talk to their employees about it.

Awareness can help prevent the shame and guilt that comes with burnout and allow people to give themselves grace. 

After a person has weighed whether they are experiencing burnout or not, they should think about how they want to confront it. This could include engaging in self-care, asking for extra support at work or home, and creating stronger boundaries between their personal and professional lives. 

When burnout is impacting your performance, it’s time to consider making a career change, Charles said. 

To ensure your work life does not invade your personal life, Charles said people need to assess the goals they have for all areas of their life. Once you’ve set goals, it’s easier to devise a plan and set the necessary boundaries to achieve them. 

Charles also said it’s important to carve out time for yourself where you’re not constantly checking your phone or email for work reasons. 

“There is life beyond your work. There is an entire world out there to be discovered,” Charles said. “There’s a world within us to be discovered as well, and I encourage everyone to invest in discovering those pieces.” 

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Megan Sayles is a business reporter for The Baltimore Afro-American paper. Before this, Sayles interned with Baltimore Magazine, where she wrote feature stories about the city’s residents, nonprofits...